we ensure that each of our contacts is a unique experience through an omnichannel platform and by working with information strategically
Aware of the importance and urgency of approaching the right customer at the right time with an offer or information they actually need, we have set up a well-resourced Business Analytics department where data and information are transformed into productive, effective and profitable contacts, differentiating us from the rest of the Contact Center market.
A 98% increase in historic conversion rates
Identifying 20 different segments of opportunity through purchase propensity models and Life Time Value for one of the largest retail companies
A 34% increase in client volume
Exploring “Open Sea” external bases through the generation of leads and the development of predictive socio-economic, demographic and consumption algorithms
An average increase of 40% in volumes of sales
Identifiying different segments with high business potential by analyzing the socioeconomic, demographic and behavioural profile, combined with a set of purchase propensity models for one of the largest health and wellness companies
An ecosystem for creative and communications professionals founded in 2014 by Darío Straschnoy.
From its offices in Sao Paulo, Miami, Mexico City, Bogota, Medellín and Buenos Aires,
Untold_ works together with its clients to choose the right format to meet their needs