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  • › PREDICTIVE ALGORITHMS

    RESULTS

    More than numbers, the incalculable value of the company-customer relationship quality.

    #digitaleconomy

    CHALLENGE

    Positioning the company as a specialist in digital wallets

    It was possible to secure greater engagement of the operators and bring the company closer to its end customers by using Business Analytics and a results-oriented strategy with predictive algorithms, using the most suitable service channels.

    SOLUTION

    RESULTS

     

    In only 30 days, the results exceeded the expectations of our contractor and the proposed goals: the Solved Problems index reached 87% and the Customer Satisfaction Index, 86%.

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